To ensure we maintain high standards, all items must meet our quality requirements. Here’s a breakdown of what we accept:

Women’s Accepted Items

We welcome Hoodie & Sweatshirts, Jeans, Shirts & Blouses, Tops & T-Shirts, Trousers, Skirts, Shorts, Activewear, Jackets & Blazers, Coats, Dresses, Playsuits & Jumpsuits, Knitwear, Loungewear, Suits.

Men’s Accepted Items

For men, we accept Hoodie & Sweatshirts, Jeans, Shirts, Tops & T-Shirts, Trousers, Shorts, Activewear, Jackets & Blazers, Coats, Knitwear, Loungewear, Suits.

Footwear Accepted Items

We accept a variety of footwear, including trainers, loafers, formal shoes, boots, sandals, flats, heels, and platform shoes.

Accessories Accepted Items

We also accept accessories including hats, gloves, sunglasses, belts, purses, bags, ties, and wallets.

Unaccepted Items

To maintain our quality standards, we cannot accept the following items:

From 1st April 2025, we will no longer accept any type of scarf. If you ordered a ReSeller Bag before this date, you can still include scarves, but any sent after will be rejected and not paid for.

• Baby and children’s clothes
• Wedding dresses
• Swimwear, underwear, and lingerie
• Jewellery and watches
• Scarves
• Technology items
• Homeware and bric-a-brac
• Counterfeit items

All items must also meet our minimum quality standards, anything that does not reach these will be rejected.

If we reject any items (due to not meeting quality standards or accepted categories) they will not be paid for and will not be returned to you. Please read our T&Cs for more information.

We’re not fussy about brand or condition as long as the items meet our minimum standards.

We pay you £5 for every kilogram of clothing and accessories, while shoes go for £2, £4, or £6 depending on the condition.

We use Revolut to securely send your payment, so we don’t need your bank details. Just make sure your name and email is correct in your order details, as this is what Revolut uses to identify you.

Items are sorted into categories (clothing, footwear, accessories) and checked to ensure they meet our minimum standards. We evaluate items based on the following quality tiers:

1. Average Condition (Minimum Standard): Slight fading, minor defects, some wear.
2. Great Condition: Minimal wear, no major defects.
3. Brand New Condition: Unused, pristine condition, with tags.

To send your ReSeller bag back, navigate to the returns portal. You'll need your order number to generate a return label. Then, simply choose your preferred return service.

We recommend you read our ReSeller Terms & Conditions in full before you send any items to us here.

We can not return anything back to you once its been sent to us.